Aveade AIs Terms of Service

These Terms of Service ("Terms") apply when you access and use Aveade AIs and other software, tools, services, documentation, content, functionalities and generative AI features that we make available to you through any Aveade digital platforms (collectively, "AIs"). These terms are a legally binding agreement between you and Aveade Group Proprietary Limited. ("Aveade", "we", "our" or "us"). By using AIs, you agree to be bound by these Terms, the Aveade Terms and ConditionsAveade Seller Terms of Service and any other applicable terms and policies related to the service you have used or using.

1. Your Commitments

A. Eligibility
Without limiting the Aveade Terms and ConditionsAveade Seller Terms of Service or any other applicable terms or policies, you cannot access AIs if you are under the age of 18 (or such greater age required in your country or territory) or if you are prohibited from receiving our services or software under applicable laws.

B. Acceptable Uses
You may not access, use or allow others to access or use AIs in any matter that would:

  • Violate any applicable law (including, but not limited to, any manner that promotes, contributes to or encourages illegal or unlawful activity), including conduct that describes, encourages, supports or distributes in any form child sexual abuse materials
  • Generate, promote, disseminate or otherwise use or facilitate content that may harm other individuals, including to encourage self-harm, discrimination, bullying, humiliation and/or other emotional harms
  • Present a risk of death or bodily harm to individuals (including in relation to illegal drugs, weapons or self-harm)
  • Generate, promote, disseminate or otherwise use or facilitate adult content, such as erotic chat, pornography and content meant to arouse sexual excitement
  • Deceive or mislead others, including, but not limited to, activity related to plagiarism, scams, phishing or malware, and furtherance of misinformation
  • Generate, promote, disseminate or otherwise use or facilitate content that may violate or infringe upon the rights of others (including, but not limited to, intellectual property rights and privacy rights)
  • Solicit professional advice (including, but not limited to, medical, financial or legal advice) or content to be used for the purpose of engaging in other regulated activities (including, but not limited to, political campaigning or lobbying)
  • Override safety or privacy filters, controls or mechanisms

2. Prompts, Results and Other Content

A. Rights to Content
AIs allows you to provide materials for processing, which could include text, documents, images or recordings, depending on the integration (together, "Prompts") and will generate a response ("Outputs") based on your Prompts, as well as any feedback that you provide ("Feedback") collectively, "Content". You may not provide prompts or use AIs in any way that infringes or violates someone else's rights, including intellectual property rights. Except as expressly provided in these Terms, you retain all right, title and interest – including any intellectual property rights – that you have in and to your Prompts. You agree that your provision of Prompts will not violate these Terms, including the Acceptable Uses and other policies that apply to your use of AIs, which we may supplement, update or revise, at any time.

B. Personal Information
Aveade Privacy Policy governs your use and our processing of personal information related to AIs, including personal information that you submit as Prompts, Feedback or other Content, your activity across our products and personal information that we collect from and about your device. We may process personal information, including any sensitive information, as described in the Privacy Policy, to improve AIs and related technology.
When information is shared with AIs, the AIs may retain and use that information to provide more personalised outputs. Do not share information that you don't want the AIs to retain and use. Do not share account identifiers or passwords.
Aveade may share your information, including Prompts, relevant to your interactions with our AIs with third parties who help us provide you with more relevant or useful responses. For example, we may share questions contained in a Prompt with a third-party search engine, and include the search results in the response to your Prompt. The information that we share with third parties may contain personal information if your Prompt contains personal information about any person. By using AIs, you are instructing us to share your information with third parties when it may provide you with more relevant or useful responses. Those third parties will use any information that we share – which may include personal information about you or others – in accordance with those third parties' privacy policies. You can view the list of these third parties, and links to their privacy policies, by visiting our Aveade.com Privacy CentreAveade Seller Centre Privacy Centre . We may add or remove third parties from time to time, and notice will be provided solely by adding or removing that party from the list referenced above.
Aveade may review your interactions with AIs, including the content of your conversations with or messages to AIs, and this review may be automated or manual (human).
Depending on where you reside, you or an authorised agent may request access to your personal information from Aveade in a portable format, deletion of your personal information or correction of your personal information, subject to certain exceptions. To learn more about how you can access and delete your personal information associated with AIs, and exercise any applicable rights, visit our Aveade.com Privacy CentreAveade Seller Centre Privacy Centre. It is important that you review the Privacy Centre before you try to delete any personal information or delete or deactivate your account. Depending on how you use AIs, deleting individual messages, entire threads or even your account may not delete our copy of your personal information, and the Privacy Centre describes the correct way to delete your personal information.

C. Accuracy
AVEADE MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OF ANY CONTENT, INCLUDING OUTPUTS, OR ANY OUTPUTS THAT ARE DISTURBING OR UPSETTING. YOU SHOULD NOT RELY UPON OUTPUTS FOR ANY PURPOSE OR USE OUTPUTS TO INFORM PROFESSIONAL ADVICE OR DECISIONS RELATED TO MEDICINE, FINANCE, LAW OR PHARMACEUTICALS. IF YOU PLAN TO USE OUTPUTS FOR ANY REASON, IT IS YOUR SOLE RESPONSIBILITY TO VERIFY OUTPUTS. AIS AND ANY CONTENT MAY NOT REFLECT ACCURATE, COMPLETE OR CURRENT INFORMATION.

D. Warning Regarding Content
The AIs will generate Content based on Prompts that you provide. The specific Content that the AIs will return based on your Prompts cannot be predicted in advance. AIS MIGHT GENERATE CONTENT THAT YOU CONSIDER OFFENSIVE OR OBJECTIONABLE AND/OR THAT DOES NOT REPRESENT AVEADE'S VIEWS. BY AGREEING TO THESE TERMS AND BY USING AIS, YOU RECOGNISE AND ASSUME THE RISK THAT THE PROMPTS YOU PROVIDE MIGHT RESULT IN GENERATION OF CONTENT THAT YOU CONSIDER OFFENSIVE OR OBJECTIONABLE. YOU ALSO RECOGNISE AND AGREE THAT YOU – NOT AVEADE – ARE RESPONSIBLE FOR YOUR USE OF, AND/OR ANY ACTIONS THAT YOU TAKE IN RELATION TO, CONTENT GENERATED BY THE AIS BASED ON YOUR PROMPTS AND USE OF AVEADE AI.

3. Aveade's Rights

A. Aveade's Rights Regarding Content
Aveade may use Content and related information as described in the Aveade.com Terms and Conditions | Aveade Seller Centre Terms of Service and Aveade.com Privacy Policy | Aveade Seller Centre Privacy Policy, and may do so through automated or manual (i.e. human) review and through third-party vendors in some instances, including:

  • To provide, maintain and improve Aveade services and features.
  • To conduct and support research
  • To monitor your use of AIs for compliance with these Terms and applicable laws and to report violations of applicable laws or regulations as required by law or as otherwise requested by a court order or government authority
  • To remove unsafe, discriminatory or other Content that violates these Terms, or any other applicable policies and terms
  • To suspend or remove accounts that violate these Terms with respect to your use of AIs

B. Suspension and Termination
If we determine that you have breached these Terms or other applicable terms and policies, we may suspend or permanently disable your access to AIs or other Aveade services or features, and we may permanently disable or delete your account including where we are required to do so for legal reasons.

4. Ownership of AIs
We retain all of our respective rights, title and interest, including intellectual property rights, in and to AIs. Other than the rights of access and use expressly granted in these Terms, these Terms do not grant you any right, title or interest in or to the AIs.

5. Third-Party Materials
AIs may use or be used in connection with content, services, features and integrations provided by third parties. Aveade is not responsible for your use of third-party content, services, features and integrations, and you use these at your own risk.

6. Disclaimer of Warranties and Limitations on Liability

A. Disclaimer of Warranties
AIs and Outputs are provided on an "as is" and "as available" basis, and we make no guarantees that they will be safe, secure or error-free, or will function without disruptions, delays or imperfections. We are not responsible for Outputs, and you are responsible for checking Outputs for accuracy and suitability. The Outputs provided by AIs do not reflect the views of Aveade, our affiliates or our personnel.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AVAILABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT AND ANY WARRANTY IMPLIED BY COURSE OF DEALING, COURSE OF PERFORMANCE OR TRADE USAGE.

B. Limitations on Liability
Our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or AIs (however caused and on any theory of liability, including negligence), even if we have been advised of the possibility of such damages.

7. Disputes
Any claim, cause of action or dispute that arises out of or relates to these Aveade AIs Terms is subject to the disputes resolution clause in the Aveade Terms of Service for the specified service that was used.

8. Severability
If any portion of these Terms is found to be unenforceable, conflicting with any other part of our policies, the unenforceable portion and conflicated portion will be deemed amended to the minimum extent necessary to make it enforceable and if it can't be made enforceable, then it will be severed and the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.

9. Your rights
You may stop using any of our service, delete your account, and request for access to your personal information under the terms stipulated in our Privacy policies. This include and not limited to Aveade.com and Aveade Seller Centre privacy policies which can be accessed though our websites, mobile applications and digital platforms. You may stop using Aveade AI either by completely disabling this feature were possible, and by restraining from accessing our digital properties.

10. Changes to these Terms
We may revise and update these Terms from time to time at our sole discretion. Unless otherwise required by law, we can update these Terms at any time. Unless otherwise required by law, we will notify you (for example through email, in-app notification, or via messaging feature made available inside your mobile app, website, software and any other digital properties created and operated by Aveade for the purpose of communications) of any material changes to these Terms and give you an opportunity to review them before they come into effect. Once any updated Terms are in effect, you will be bound by them if you continue to use our products. If you do not agree to the updated Terms, you should stop using AIs before they go into effect.

11. Effective Date
07 July 2024

Updated: 17 July 2024