Introduction

This marketplace website can be accessed at www.aveade.com which is owned and operated by Aveade Group (Pty) Ltd Trading as Aveade ("Aveade Group", "Aveade", "We", "Us", "Our"). Please read the terms and conditions, and policies related to the use of the aveade.com marketplace website to understand how they apply to you or your as a customer or a user of aveade.com marketplace. 

The Terms and Conditions in this website bind and enforce against anyone ("you", "your", "user") who access or uses this marketplace to purchase goods and services through aveade.com. Aveade.com is an online marketplace that cater for third party who sell goods and services on the internet to customers.

By using and accessing the Website you acknowledge that you have read and agree to be banded by these Terms and Conditions set in this website.

These Terms and Conditions apply to users and everyone who visit or visited www.aveade.com, not limited only to consumers for purpose of purchasing goods and service on this website, these terms and conditions apply to everyone opened the aveade.com website.

If there is any provision in these Terms and Conditions that you do not understand, you may click on the “Contact Us” tap and request that Aveade Group (Pty) Ltd explain it to you, use of the this Website without asking means you understand and accept the Terms and Conditions set in this Website.

Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Aveade Group (Pty) Ltd in terms of the CPA.

Aveade Group (Pty) Ltd permits the use of this Website subject to these Terms and Conditions. By using this Website in any way explained by Aveade Group (Pty) Ltd, you accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to Terms and Conditions set in this Website. These words "user, customer, seller, third-party, partner, associate, affiliate or anyone" does not mean they provide different identification amongst users and customers, They can only be used to refer in a way that can be described by Aveade Group's lawyers.

1. Detailed description of goods and/or services

Aveade.com is an online marketplace, facilitating online sales of goods and services, distribution, internet services, advertisement and software. Aveade.com is a multi-ecommerce marketplace where sellers, dealers, agents, and service providers can trade goods and services on the internet. The platform provide sellers, agents, dealers and service providers a software as a service, logistics, payment infrastructure, analytics, to grow their business on the internet. Goods sold on the platform are provided by third party sellers. Goods listed on the platform are sourced and supplied by third-party sellers, Aveade will not be held liable for any damage, loses, copyright infringement, trademark violation,  and other related forbidden activities. The provider of the goods and service listed by the sellers are held reliable for content posted by third-party on this website. 

2. Use of the Aveade marketplace

1. By using the marketplace Website you acknowledge  that you are 18 (eighteen) years old or above. if you are under the age of 18 years and you are accessing the website without being monitored by an adult, and you are not blind, you make your parents or guardian responsible of your actions and there shall be no demands made against Aveade Group by you or any one who neglected you from using the marketplace website of Aveade Group (Pty) Ltd without their awareness, if you are under 18 years of age and you accessing the website under supervision of anyone older than 18 years of age, he or she as the an adult, automatically make these Terms and Condition in this website valid and bounding, and by that means they accepted the Terms and Condition set in this marketplace website.
2. You agree that you will use  the Website only for for shopping not any other thing not listed in this line. Any use not stated by Aveade Group (Pty) Ltd, in this marketplace website is not allowed and any use other than shopping, is punishable. Any use of this website other than shopping manually without installation of third party's programme or any other thing not included by Aveade Group is not allowed. 
3. You are not allowed to use the website's content, pictures, text, design, logo, names, lay-out, and any other use of information contained in this website as is generated by Aveade Group in use of awareness only to customers not to duplicate and reuse of any content contained in this website.
4. By using the website you agree to follow the Terms and conditions set on this website, if found, or even not found but their is evidence of you, or your, using content from this website, or using the website in a way not defined in this website and adds to violation of use of the website, you agree that you are guilt before we can even go to court and any decision can be made against you, and you will accept the demand set, or judgement made against you, or your.
5. Anyone who access or accessed this website agrees that all terms and conditions set in this website, operated and regulated by Aveade Group (Pty) Ltd can be changed anytime by Aveade Group, that does not mean terms and conditions will change regularly, but if any changes are/were made by Aveade Group (Pty) Ltd, the updated terms becomes eligible for previous and after service that was provided by Aveade Group for business trading. Will allow no claim made against Aveade Group, before or after any service or updates of the terms and conditions.
6. Terms and conditions when are/were updated, anyone who access or accessed to this website, acknowledge he/she has read, understood and agreed to terms and condition put in place by Aveade Group.
7. Description, photos, media and text included, are for purpose of educating, informing, briefing the customer about specification of the products. Customers kindly agrees that information provided in writing, media files and any sort of information provided in respect to clarification of the actual physical product, may not be hundred percent as it was descripted on the website. 
8. By shopping on Aveade marketplace, anyone who bought a digital, or physical product or products from us, or our third party seller or sellers and received a fake product, the customer is eligible to receive full product order price refund, after the fake product is returned and received for inspection by Aveade Group certified professionals, even on orders packaged and shipped by Aveade Group itself. The customer will decide whether he/she wants refund or same product tested before shipping, to insure the customer will receive authenticated product(s).
9. All online orders will be managed and shipped to the customer once payment, has been received in full. Any favour the customer request or requested or suggest, or suggested in favour to suit the customer's need, Aveade Group (Pty) Ltd shall not be held liable for any activity requested by the customer, the customer who requested or suggested, or complained about any service(s), fees, products or any other specified way of business in favour of the customer, Aveade Group does not take any claim, responsibility or blame made against it. The customer who requested, suggested, ordered or attempted to order product in a way that is not provided in this terms and conditions, the customer declare Aveade Group (Pty) Ltd free against any matters that shall or have occurred.
10. Using this website, the customer or user, who have or does not have an account on Aveade.com, shall not claim against Aveade Group for misusing and use without the owner's knowledge to purchase goods or service. If someone login with the credentials of account member, and purchase a product or service without the account member's knowledge, the account holder have until 24hours to report the incident to stop the order and cancellation of the order. The account holder will be refunded but charged for transaction fees with a minimum of 2% and maximum of 8% of the value amount, depending on transaction and conversion fees, accumulated by Aveade Group for receiving and refunding the money, goods or service rendered back to the customer.
11. Any user who abuse or attempt to, or we receive any signal, complain, or report of unlawful attempts, account will be freezed and may result in account being deleted or suspended for 90 days by Aveade.com Administrator, any amount received, order received from that type of user, will forfeit. Goods or service involved related to such acts will not be fulfilled, if the goods or service was rendered by third party, they will be advised accordingly by Aveade Group.
12. By using the website of Aveade Group, you agree to use the website for purpose of purchasing products and service that will be handled by Aveade Group and or by Third-Parties, sellers and service providers. Were third-parties companies are involved in service in the middle of Aveade Group and customer, no claims allowed to go further until the third-party company declare the status of the service required by Aveade Group on behalf of the customer, or required by the customer in order for the customer to receive service provided by Aveade Group, service provider or the seller.
13. Customer who use aveade.com website gives Aveade Group (Pty) Ltd authority to package and ship products anyway but safe and protected and will take full responsibility when received or receiving the order and shall be taken good care of. The customer agree to any other information that can/has been listed by Aveade Group for providing service to the customer.
14. When you or your uses the aveade.com marketplace we may use feature that match you, or your  user-history, behavior and highly common activities, to better make the aveade.com marketplace user-friendly.
15. You agree that text, grammar, graphics, language, images, and spelling in this website may not be 100% correct and can be rectified, corrected, described or explained only by Aveade.

3. Product Orders

1. When you place an order for a product on this website, your order is subject to that product's availability. You acknowledge that stock of all products on the Website and at any Store is limited and that pricing may change at any time without notice to you. Sellers may and will change their price without any notice at any given time if they wish to do so.  Aveade Group will take all reasonable efforts to monitor stock levels from the sellers and ensure that when stock is no longer available, that order can be directed to the supplier if the supply of the seller provide eligible status that is enough to keep the order open, if such happens, order delivery may take longer than what's estimated on our website and the seller is responsible for packaging, shipping and making sure the customer receive their orders in a working condition within 30 business working days. In case of stock not being available for a product or service listed by a third party seller or service provider, Aveade Group will cancel the order and refund or credit the customer full amount. Aveade Group will contact and inform you if order of a product is no longer available after payment of the order, Aveade Group will refund you of amount received, paid by you for such product(s) and or service(s) order.
2. You are protected against misleading advertisement on the aveade.com website, products must be purchased at advertised price provided the seller accepted the order, if you identify you was charged more on product or service that was advertised at certain price, you may claim to be paid the price difference and you should report this to us by contacting aveade.com customer service on the menu within 15 days. In case were the seller did not accept the order, the status of the order will remain "Paid", and Aveade Group reserve the right to cancel the transaction of the order.
3. Orders can be cancelled by you at any given time, any order cancelation by you, or your, in respect of no longer wishing to receive the order, Aveade may and will charge order cancelation fee of 25% of the value of the amount of your product purchase, Aveade will not be held liable for charges and waste of resources as a result of customer's order cancelation,  if your order is already shipped and you cancel the order, you will be charged extra courier fees involved for late order cancellation fee. After delivery or your collection of the order, you may return such products only in accordance with the Aveade Group Returns Policy. For more information visit Return Policy.
4. Orders will start being arranged for dispatch immediately after payment has cleared, order payment that takes longer than 3 days to clear will take longer to process because of business working days or the day at which the payment was made.
5. You will be able to pre-order any products that are newly launched prior to availability on the Website direct from Aveade Sellers or it's sellers.
6. You will be able to back-order any product listed on aveade.com marketplace from aveade or it's third party sellers. Kindly note back-orders and pre-orders will take longer to process than a product listed "In Stock" due to the nature required for the seller to source the product ordered. You may cancel back-order and pre-order after 30 days if the order is not yet delivered within 30 days after the order was placed and payment was received in full. You will be eligible for full refund after 30 days has passed and the order has not been delivered to you. In cases were you cancel back-order or pre-order which are being fulfilled specially tailored for you, you will be charged a 10% of the value of the order by Aveade Group or it's third party seller(s) for breaking the back-order and pre-order regulations.
7. In order for you to successfully secure a Pre-Orders and Bac-Order you are required to pay for the pre-order and back-order in full amount, or another form of payment can be arranged for you to be able to get the product before its availability.
8. You will have options to pay for your order, with weekly, or monthly instalment or full payment. Weekly and monthly installments payment methods will be an agreement between you and our payment service provider who will get into this agreement with you. Aveade Group will not be held liable or responsible for charges, damage, and lose for any agreement you entered into with payment service provider you made an agreement with regardless recommended, suggested or offered by Aveade Group on its aveade.com website. 
9. We allow you also to lay-buy any product you like, lay-buy can take up to 3 months with a minimum order deposit paid. You can cancel your lay-buy anytime without no extra charges or fees. We will refund you the money back within 10-15 days of cancellation in some cases we may refund you immediately if amount received was paid in hard cash or instant EFT to our account. This is subject to availability of this payment method by third party sellers who accept lay-buy.
10. Aveade Group or it's third party sellers and service providers will fulfil all orders as soon as stock is available, where there is a delay we will get in between to make sure we provide you with relevant information about the status of your order.
11. Status of your order may remain "paid" in case a seller have not accepted your order, the status will impact delivery time, and may result in your order being cancelled by Aveade within 15 business working days after the order purchase was made and received. Aveade will refund you and cancel any order that is not accepted by the seller.
12. If you are not satisfied with your product order, you can return the product order in line with Return Policy.
13. You are limited to cancel order 3x in a month, 5 returns in a months, 1 failed delivery attempt, if you are not available on second attempt prior delivery service taking place, you will be charged delivery fees suffered by Aveade Group or it's third party seller(s) as a result of not putting measures that allow the second delivery to be made successfully. Before second delivery will be made, Aveade Group or it's authorized sellers or service providers, will make means to get in touch with you before second delivery attempt, either by email or phone call. If we can't get hold of you, your order will be cancelled and you will be charged delivery fees from your balance of the order.
14. Aveade Group (Pty) Ltd enforces third party sellers to provide high quality products only. Product condition of goods listed on the aveade.com website must be New, Open Box, New Certified Refurbished only. If you identify any other condition not listed in this terms and conditions or you are delivered any product that does not seem to match the condition described, and the product is from from Aveade Group or it's third party seller(s), you can report this to us and we will help you get your refund or the product in the condition as advertised.
15. You may not ship unspecified items, dangerous, or prohibited products to the seller, or us, when you ship return of restricted items in your order, you are required to attach or put the provided license copy, or authorization letter, you received in the package, if you did not find any documents, request the seller to provide the license copy or authorization documents, if 48 hours passes and the seller did not send send the required documents to process the return, we will refund your money in full.
16. Your packaging of orders may not contain any images, drawings, offensive language, text, sexual icons, or, stickers, logos, other than Aveade. You may not use any other packaging material other than the one you received your order with, you are required to carefully open the package with care to reuse the package in case you wish to return the order in full. Your packaging is required to be packaged in a manner that will protect the item or items from any damage conditions. You are liable for damage that might occur for orders packaged by you or your. Aveade will not be held liable for damage of orders we did not package, from you and from the seller, to you or to the seller or to us.
17. You agree that Aveade, and it's affiliate, and associates in its sole discretion may or may not provide any proof to you regarding the product(s) sold, listed, delivered or purchased on Aveade Marketplace. Aveade does not claim or hold the rights relating to products sold on the Aveade Marketplace. Aveade does not have to prove to you that the order you made was delivered, does not have to prove the origin, authenticity, or variation of any product listed, sold, or purchased on Aveade Marketplace.

4. Cancellation

Aveade Group reserve the right to cancel any order made through the use of aveade.com by every person who used the aveade.com marketplace service. In case a customer, or a user is unable or fail to provide any required information, or documentation, by us or our seller(s) within 5 business working days, in respect of the order placed by the customer. Aveade will keep your order "On Hold" until such requested information or documentation are provided. If 30 (Thirty) business working days passes and the customer have not provided the information, Aveade will cancel the order. Aveade may cancel the order at any time. We will cancel any order of product that has run out of stock and its availability is unknown. Customer can cancel the order if they change their mind within 5 (Five) days of the purchase at no chargers. After 5 (Five) days customer order cancellation fee of 25% of the value of the item(s) will be charged. Every order cancellation after the order was dispatched, the customer will be liable to pay return delivery fees, minimum being R150 (ONE HUNDRED AND FIFTY RAND) and Maximum of R500 (FIVE HUNDRED RAND), and transaction fees suffered by us or our seller and or service provider. We may cancel any unconfirmed account or orders, or order that have been raised to us in regard of compliance.

5. Fees and Taxes

We charge our sellers fees of using our service. The fees we charge our sellers include collection of Taxes related to our service that we offer to our sellers. Products and service listed on our website marketplace, may or may not be eligible to Tax charges, this is due to the size of the business. Where taxes are charged, such product or service will be indicated on the checkout page before you as a customer can make a payment. You will have option to print or download the invoice on your history of order page. If you or your purchased a product or service through the use of aveade.com marketplace, and you are VAT registered, you are required to claim for TAX, VAT refund direct from SARS, unless stated otherwise.

6. Safety

All sellers are responsible for the safety of the product(s) they listed on the aveade.com website. Aveade will not be held liable for any safety of the product listed by a third-party seller. If you receive a product that is deemed unsafe, you should report the product to Aveade Group (Pty) Ltd within 30 Days of purchase, Aveade will not accept any damage, loss or claim made against it by you, your as a result of a product sold by a third party seller. All sellers on our aveade.com marketplace are responsible and liable for product listed by the seller of the product. 

7. Goods and services prohibited

Aveade Group is committed to comply with regulations and applicable laws set by the industry and regulating bodies. We prohibit trade of goods and services that we deemed unfit to our online marketplace. These goods and services listed in the marketplace and goods listed on our list of prohibited goods and services are totally regulated by the government bodies, and we may at any time update, remove and or add any goods without notice when we are advised or wish to do so by our advisors, experts, and regulating bodies. If you identify goods and service listed on our prohibited list, please report this by contacting us by using our "Contact Us Tap". Goods and services prohibited on the aveade.com website can be accessed on the following page. Prohibited goods and services.

8. Restricted Goods

You may find curtain goods available or unavailable from aveade.com marketplace website FROM time to time. We restrict trade of curtain goods on the aveade.com marketplace. Sellers of these restricted goods are required to have permit, license, or letter of authority to carry the trade legally. Aveade will not be held liable were the trade of the goods listed have been fraudulent, illegal, or forbidden, the seller of the goods are held liable. Aveade will, were required by the court of law to provide any supporting evidence related to any trade activities of the goods in good faith to help the law take its course. To access the list of restricted good.

9. Delivery Policy

9.1 Delivery of Goods

1. When you order the product(s) or service on this website, you will be required to provide the address where to send the order and or how you wish to receive the service. Any information provided by you, if is incorrect, Aveade will not be held liable for any loss, and damage of any order because of incorrect information from you.
2. Subject to availability and receipt of payment, request will be initiated within 3 days and delivery confirmed by way of collection, delivery note, pick up, accepted delivery, order drop off and (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.) 
3. Deliveries may be fulfilled by Aveade Group (Pty) Ltd or  handled by a third party service provider. You may be required to provide a valid form of identification during delivery, collection, pick-up and drop off in respect of transact of your order to verify the receiver and the address.
4. Aveade Group (Pty) Ltd is not liable for any incorrect order or delivery where you make an error in the information that you provided when purchasing the good or service that needs to be delivered to you. Delivery errors made by us will be covered at no cost to you.
5. You acknowledge that the delivery of your product order may be impacted by situations beyond Aveade Group's control such as harsh weather conditions, protest, strike, or industrial action, service provider's turn around time, including not limited to courier, and communication companies. Aveade Group is not liable for late deliveries of products purchased through the Website since orders will be handled by third party but we will get in touch with courier company to verify and check any matter arising during the transact.
6. Your order and delivery may be "on-hold" pending information from you, service provider, agents, dealers, or any other factor impacting the status of your order. Status will be lifted after sufficient proof, feedback, respond or order have been received by Aveade.
7. You may have the option to insure your order that will be levied at the gateway at extra cost, where products are insured, Aveade Group or the seller will insure your order for premium handling against damage, loss or any defends that can arise during transact and Aveade will not be held liable, you should claim direct from the courier company, if the order was delivered through Aveade delivery service and handled by us, we will cover the cost of the damage, replace or repair the item or items.
8. Good and services available for purchase on the aveade.com website, are sourced by third party sellers, and may vary in appearance, variation, functions, version, condition, specification, colours, weight, warranty period, and different delivery options. You agree to wait at least a minimum of extra 30 days for your order to arrive. If 30 days passes and you have not received your order, you can request for refund.
9. Delivery time on aveade.com website may change without notice, the date and time are for estimation reasons according to Aveade and may not be the actual date and time of the order. Estimations are made based on data collected by Aveade from the courier companies and not from the sellers. The delivery time indicated on our website and mobile App means the time it will take us to deliver to you after we have received the package from the seller.
10. Aveade and it's affiliates and associates may hand over your order to anyone who is willing to accept the order on your behalf to the location or address that you provided the delivery should be made to, and Aveade does not have to provide proof that you personally received the order. Aveade will not be held liable for loss or damage for orders that are received, delivered, damaged and accepted by anyone who claim to have been authorised, allowed, or given permit, or concerned by you. Proof of delivery may or may not be presented by Aveade.

10. Returns and Refund Policy

1. The provision of goods and services on aveade.com is subject to availability. In cases of unavailability, Aveade Group will refund the client in full within 30 days. Please refer to our Return and Exchange Policy for more information about returning products and associated charges that are involved with it.

11. Customer Privacy policy
Aveade Group (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in Promotion of Access to Information Act 2 of 2000 (PAIA). To access more further information in details about PAIA, check our PAIA page: PAIA to find out what you can access. You can also find out more about our Privacy policy here: Privacy Policy 

12. Payment Options Accepted

1. We are very dedicated in providing you secure ways to process and make payments on the internet when using Aveade services. We monitor our system to make sure we are able to protect and provide secure payment system to our customers. You will be able to make use of any of the following payment method to purchase goods and services from Aveade.com website and mobile apps:
   1. Debit Card
   2. Credit Card
   3. MasterPass
   4. American Express
   5. Diners
   6. Instant EFT
   7. MobiCred
   8. Points
   9. Voucher
   10. Bank transfer into the Aveade Group bank account, the
       details of which will be provided on request.

13. Card acquiring and security

Card transactions will be acquired for Aveade Group (Pty) Ltd on behalf of the seller, or Aveade its self via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

14. Customer details separate from card details
Customer details will be stored by Aveade Group and our service providers separately from card details which are entered by the client or customer on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

15. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

16. Responsibility
Aveade Group (Pty) Ltd does not take responsibility of any aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods and services which are provided and managed by our partners, associates and or affiliates. Aveade Group is fully responsible to update the interface and updates required to maintain the platform, Aveade will not be held responsible for any leaked information, order issues, quality of the product, delivery charges, fees, payment issues, or any other situations that might arise that are completely managed by the seller, third-party, associates, and or partners.

17. Country of domicile
This website is governed by the laws of South Africa and Aveade Group (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 

18. Variation
Aveade Group (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice. We will update you were possible in a form of email, only as a registered user of the Aveade Services. You are required to regularly familiarise yourself with our terms and conditions at all times to make sure you understand before you can use our services.

 19. Company information
This website is owned and operated by Aveade Group (Pty) Ltd (private company) based in South Africa trading as Aveade and with registration number 2021/394181/07. Company website can be accessed by use of the following link: www.aboutaveade.com

20. Aveade Group (Pty) Ltd contact details

Email: info@aveade.com    Contact Number: 081 824 9322

21. Disclaimer

1. You  acknowledge that you are using the Website at your own risk and you are full responsible for any risk or loss resulting from use of the Website or reliance on any information on the Website.
2. Aveade Group put measures in place to ensure that the content in the Website is accurate and complete, No representations or warranties will be taken by Aveade Group, Aveade Group did not force you to use the website, it came from a good faith with you intending the use of the website. We do not take responsibility for service and products sold and listed by third-party on the website and our digital platforms, the respective provider of such products or service, are fully independent and responsible for the service and products they listed on our digital products.
3. Aveade Group disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website.
4. Products may or may not carry manufacture's product warranty cause some products are discontinued for in store sales, and some product warranty may have expired due to age of the product.

22. Complaints and notice

All complaints and queries should be sent by contacting our support team by using the contact page made available on our website. Complaints and notices related to orders, compliance, and any activities should be send direct to Aveade Group (Pty) Ltd as instructed in this terms and conditions. No complaints and notices will be given attention outside the use of aveade.com or through the use of other platforms such as community sharing platforms, social media platforms, and blogging platforms.

23. Limitation of Liability

1. Except where forbidden by Law, under all circumstances, Aveade Group and its partners will accept no responsibility for any indirect, consequential, incidental, collateral loss or damages that may be suffered or incurred from usage of this Website, including but not limited to loss of profits, even if Aveade Group (Pty) Ltd or its partners are already aware of the potential risks or loss.

24. Indemnity

1. In the event of any third party claim, brought against  Aveade Group or its partners arising from or relating to your usage of this website, you agree to indemnify and defend and hold Aveade Group or its associates (including their directors, employees, agents, partners and other licensed persons) harmless against any such claims.

25. Privacy

1. We taking reasonable measures to protect information you share with us. The use of this website is subject to our Privacy Policy. Please review the policy for more on how we collect and use information.

26. User Generated Content: Reviews, Comments, Communications, and Other Content

1. You may interact with Aveade Group Properties in numerous ways, including Reviews and Ratings, videos, Questions and Answers, Community Forums, testimonials, and email communication. You hereby grant Aveade Group (Pty) Ltd a perpetual, irrevocable, royalty-free, transferable right and license to use, modify, reproduce, transmit, publish, display, delete, and distribute any information (except order information sent via email or phone) or materials you share with us throughout the world in any media, including when you allow Aveade Group to feature text, images and videos shared through social media (e.g., Facebook™, Twitter™, Instagram™, Pinterest™) or submitted through our Reviews and Ratings. You also grant us the right to use the name and social media handle that you use when you share content with us in connection with that content. When you share content to us, you will disclose any affiliation you have and you will not share anything that contains harmful computer code, references other websites, or is false, misleading, illegal, defamatory, libellous, hateful, racist, biased, threatening, or harassing.

27. Notification of Copyright Infringement In terms of Section 23(1)(a) of the Copyright Act No.98 of 1978

We respond to notice of alleged copyright Infringement according to the South African Copyright Act. This allow us to follow the required measures and investigate any copyright matter in question.  

Reach out to us If you believe that your copyrighted material may have been infringed, Note you are required to provide  Aveade Group (Pty) Ltd Copyright Agent with the following information listed below in writing:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
• Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material
• Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, your email address
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Aveade Group (Pty) Ltd designated agent to receive notifications of claimed infringement can be reached by contacting Aveade Group through by post to our head office at 149 Clairwood Street, Fourways, Sandton 2191 or electronically through mail. Any other method not specified will not be considered.

28. Further Details

Information and details accessed on Aveade.com may change, or updated at any time without an update to anyone, actions taken if we changed any of our details, Aveade will not be liable or considered to have received any material including communication by post, returns, or any moveable goods that was sent to it prior that information being updated. Details of the update may or may not be publically disclosed by Aveade. For further details, contact us prior taking any action to inform us of such necessary information or update in timely manner.